Discount Contractor | Rose Group Security Services, Inc. | National Contractor |
Lowest cost and least management input. Often managed by individuals with little or no history of security experience. Often contractor resembles a temporary employment agency. | Moderate cost with high value. Management backgrounds consist of highly skilled, experienced professionals with dedicated and consistent private security careers. All clients get the highest level of attention regardless of bill rate. | Extreme cost with varied levels of management involvement and individual private security experience. Often only the highest paying clients receive consistent service. |
Hired on application often without basic interview. Often applicants are given 8 hour pre assignment and are working a shift that same night. Back ground never conducted because of cost and because it is not required by law. | All applicants interviewed and scrutinized for grammar, speech and professional appearance. We use a 36 point checklist for each new hire process. Full employment verification and complete background reviews are conducted. | Varies with each company. |
No site specific training because of cost. | Every officer gets site specific training of sufficient quantity. No officer is ever left alone until fully trained and comfortable with expectations. | Varies with each company. |
Never drug tested for both cost control and because it is not required by law. | Every officer takes 6 panel drug test before and during employment. Employees are then regularly monitored for changes in status. | Varies although most do some form of drug testing. Often only a 4 panel test. |
lowest cost uniform issued, some even make employees pay for uniform or allow them to supply their own gear without consistent uniformity. | Every officer issued the highest quality uniforms and equipment with complete uniformity. Each officer is issued sufficient quantity and appropriate gear is issued based on weather conditions. Officers are not charged for issue of uniforms. Multiple styles available. Can also be customized by client. | Varies-each one has different policies towards uniforms. All issue without charging officer. |
Vague post orders if any. Never reviewed for relevance. | Custom site and post specific orders written and updated every 6 months with changes. Changed more often as conditions dictate. | Varies with each company. |
Bill client whether an officer shows up or not "ghost billing". | 100% accurate billing guaranteed. | Varies with each company. |
Sleeping tolerated as long as post remains "filled". | Proactive management plan, zero tolerance for abuse of position. | Varies with each company and often is determined by the account manager responsible for keeping post filled. |
No show/No Call="Okay can you come back tomorrow"? No management follow through on employee infractions. | No show/No call=Termination of employment. | Varies with each company and often is determined by account manager responsible for keeping post filled. |